FAQs

We got you.

Registration

How do I register for the Keepler app?
I logged out of the Keepler app, and now I can’t seem to log back in. What should I do?

Privacy

How will you use my contact information and personal data?

We don’t sell your information. We use your personal data anonymously and internally to create the best experience for you and other Keeplers. You can opt into or out of communications from us, such as our newsletter and updates, by toggling the “Yes” button in Notification Settings. If you’d like to see the full Privacy Policy and Terms and Conditions, click at here.

Will other users have access to my phone number and email address?

Nope. We never share your email or phone number with other members.

If I delete my account, do you keep my information?

While we will be sad to see you go, we won’t hold onto any of your contact information. What we will retain is anything you’ve posted or shared within the community, although it will be anonymized after you delete your profile. Please see the Privacy Policy at here for more info.

Verification

Why do you ask for my phone number and email?

Profile

What kind of information will be shown on my profile?
Can I change my profile?
How is Keepler different from other apps?
How can I get the most value out of the Keepler community?

Membership

Can I cancel my membership?

Help

Where can I access the full Keepler Community Member Playbook?
I’d like to check out the Keepler Community Guidelines. Where can I read more?
I haven’t seen my question listed here. Where can I go for more information?
Why do you have an enforcement policy?

Definitions

Hate Speech:
Consent:
Catfishing:
picnic
How the Keepler app works?

Playbook

Go to Playbook
why-keepler-announcement
Terms of service and use

Privacy Policy

Go to Privacy Policy

Ready to take control of your life?

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